Support Center

How can I ensure my pet's safety?

At DogVacay, safety is our number one priority. We are constantly working to ensure the safety of our Guests, but there are some things that you, the pup parent, can do to ensure your pup's stay is as safe as possible.

  • Fill out your complete pet profile. This will provide DogVacay and your Host with your pet's vaccination status and whether or not your dog is friendly with other dogs. There is even a spot for additional information where you can mention things like if your dog is a counter surfer or escape artist.
  • Discuss any behaviors, quirks, or medical conditions that your Host needs to know. It is great to have these behaviors documented in your pet profile, but equally important that you discuss them in-person with your Host so that they are prepared. For example, if your dog suffers from any sort of anxiety, be sure to let your Host know about it as well as any tips you have to comfort them.
  • Send your dogs leash, collar, and tags on Vacay. If your dog is used to walking on a certain type of leash or harness, be sure to provide it to the Host along with any special instructions on how to use it. Also, be sure your dog is wearing tags with up-to-date contact information.
  • Provide alternate contact information. Be sure your Host has contact information to get in touch with you, your vet, or a close friend or family member should they have an urgent question or concern about your pet. Ideally, your Host should have a local, reachable emergency contact.

Click here to find out more about what DogVacay is doing to support your pet's safety while on Vacay!

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