As stated in our Terms of Service, our Premium Medical Coverage does not cover Host property damage. We have included an excerpt below from our Terms section which can provide clarity:
- “By agreeing to serve as a Host and board dogs or provide other Host-Provided Services to a Member, you expressly assume the risk of any damages, including property damages or personal injury, which you or anyone else present in your residence may suffer. It is the sole responsibility of Hosts to make decisions that are in the best interests of themselves and their pets. It is strongly recommended that all Hosts schedule a "Meet-n-Greet" with all dogs and dog owners before providing dog boarding or other Host-Provided Services to mitigate as many risks as possible.”
We encourage you to please contact us if ever you are struggling with an anxious or high energy pup who you believe may be potentially destructive, as a result of their behavior. We will be more than happy to offer you tips and tricks to help alleviate any situation.