Support Center

Is DogVacay safe?

Yes! All DogVacay Hosts are hand-approved by our specially trained Host Community team, who conduct thorough screens about every prospective Host's background and home. We approve only about one-third of the total Host applications we get!

For every member's protection, we also provide insurance and 24/7 emergency support.

In addition, all reviews on our Host profile pages are from Guests who have used that Host's services. We also receive Meet-n-Greet reviews and additional Guest feedback to regularly monitor quality and safety within the community.

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