Support Center

Can Guests pay me directly?

No, all payments must go through

As a Host in the DogVacay community, you agree that all transactions (including repeat bookings) with your DogVacay Guests go through the site.

Our Protection Plan only covers transactions that go through our online reservation system. If a Guest is having trouble booking through, please feel free to direct them to contact us for further assistance.

Accepting cash, check, or other direct payment may result in immediate suspension of your Host account.

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