Support Center

What are reviews?

The DogVacay community relies on honest, transparent reviews. After each Reservation, Guests are invited to leave reviews for their Hosts. To confirm their validity, we only accept reviews from Guests who have booked a stay with that Host through DogVacay. This provides the community with the opportunity to view the opinions of past Guests and their experiences. Reservation reviews are posted to Host profiles regardless of if they are positive or negative.

We also ask Guests to review their prospective Hosts after each and every Meet-n-Greet. While Meet-n-Greet reviews are not posted on a Host’s public profile page, this feedback is used internally so that the DogVacay team can continually monitor quality within our community.

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