Support Center

Do you accept last-minute reservations?

Absolutely! Many Hosts are willing to take in last minute Reservations.  To best secure a last minute reservation, please follow the steps below:

1. Create a Free DogVacay Account

If you haven’t already done so, you can do so by clicking the link above. Be sure to use the email address where you want to receive correspondence from potential Hosts. When filling out your pet information, remember to provide as much information as possible so the Host can easily determine if it’s a good fit.

2. Browse Host Options

Once your pet's info is saved, you can browse available Hosts in your area by clicking the link above. Be as specific as you can with dates and the filters you use , as this will help refine your search and help you find the right Host quickly.

3. Message Multiple Hosts 

When trying to book a last minute reservation we recommend reaching out to as many Hosts in the area as look to be a good fit for your pet(s). You can contact Hosts directly by clicking the "Contact Host" link, located below the "Make Reservation" button. This option will allow you to message Hosts with no obligation to enter payment information. Once a Host responds available and you are ready, you can then send the Reservation request to secure your booking. 

Helpful Hint: To save time, you can copy the message you send to the first Host and then paste it into the body of the message you send to other Hosts.

If you send multiple requests with the same dates and a Host accepts, any outstanding requests will automatically be declined.

4. Enable Text Message Alerts 

If you enable text notifications in your Communications settings, you will receive a text message alert when a Host responds and be able to respond directly via text. For further details, please refer to our article on text notifications by clicking the "Enable Text Message Alerts" link above.

Still having trouble?

If you have any trouble finding the perfect Host for your pet, or if any Host is not responding quickly enough, please feel free to call our Concierge team at (855) DOG-VACAY ext.2 (855-364-8222 ext 2). They will be happy to provide tips on the best way to find an available Host last-minute, and may be able to help you in your search!

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